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Terms & Conditions

Last Updated: April 30, 2026
 

1. Agreement to Terms

By accessing or using the Novi Aesthetics website, services, or communications, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.
 

2. Services Disclaimer

Novi Aesthetics provides aesthetic and wellness services. All content on this website is for informational purposes only and does not constitute medical advice, diagnosis, or treatment.

Results may vary from person to person. A consultation may be required to determine suitability for services.
 

3. Appointments & Scheduling

By booking an appointment, you agree to provide accurate and complete information.

We reserve the right to:

  • Reschedule or cancel appointments when necessary

  • Refuse service in appropriate circumstances

Clients are responsible for arriving on time for scheduled appointments.
 

4. Payments & Transactions

Payments for services may be required at the time of booking or service.

  • We use secure third-party payment processors

  • We do not store full payment card details on our servers

All pricing is subject to change without notice.
 

5. Cancellation & No-Show Policy

Clients may be required to provide notice for cancellations or rescheduling.

Failure to provide adequate notice or failure to attend an appointment may result in:

  • Loss of deposit

  • Cancellation fees

Specific policies may be communicated at the time of booking.
 

6. SMS & Communication Consent (A2P Compliance)

By submitting your phone number through our website or booking forms, you provide express written consent to receive communications from Novi Aesthetics.

These communications may include:

  • Appointment confirmations and reminders

  • Customer service messages

  • Marketing and promotional messages

Message Disclosures:

  • Message frequency may vary

  • Message and data rates may apply

Opt-Out Instructions:

  • Reply STOP to unsubscribe at any time

  • Reply HELP for assistance

Important:

  • Consent is not a condition of purchase

  • We do not sell or share SMS opt-in data with third parties for marketing purposes
     

7. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Novi Aesthetics and is protected by applicable copyright and intellectual property laws.

You may not copy, reproduce, or distribute any content without prior written permission.
 

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to systems

  • Interfere with website functionality

We reserve the right to restrict or terminate access for violations.
 

9. Limitation of Liability

To the fullest extent permitted by law, Novi Aesthetics shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use of the website

  • Services provided

  • Delays, interruptions, or errors
     

10. Indemnification

You agree to indemnify and hold harmless Novi Aesthetics from any claims, damages, or expenses arising from your use of the website or violation of these Terms.
 

11. Third-Party Services & Links

Our website may include links to third-party services or websites. We are not responsible for their content, policies, or practices.
 

12. Privacy Policy

Your use of this website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.
 

13. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.
 

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the state in which Novi Aesthetics operates, without regard to conflict of law principles.
 

15. Contact Information

For questions regarding these Terms & Conditions, please contact us via our website:

https://www.noviaesthetics.com/contact-faq

 

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